Frequently Asked Questions

What is Kaaf eBooks?

Kaaf eBooks is a digital bookstore where 100% of the proceeds from your purchases go directly to verified charitable causes. Our mission is to empower minds through premium literature while funding global humanitarian initiatives.

How will I receive my book?

All our books are digital files (PDFs). Immediately after your payment is verified, you will receive an email with a secure download link, and the book will automatically be added to your digital library dashboard.

What currencies do you accept?

All prices on our website are listed transparently in Pakistani Rupees (PKR). If you are purchasing from outside Pakistan, our payment gateway will securely and automatically convert the amount to your local currency during checkout.

Can I get a refund or cancel my order?

Due to the immediate digital nature of our e-books and the fact that proceeds are instantly allocated to charitable causes, all sales are final. We do not offer refunds or cancellations. However, if a technical glitch occurs preventing you from accessing your book, please contact our support team.

How is my personal data handled?

We only collect your name and email address to manage your digital library. We do not sell or share your personal data. Payment processing is handled entirely by our secure payment gateway partner, and we do not store your credit card or bank details. Read our Privacy Policy for more information.

How can I contact support?